Returns and Refunds Policy

1. All sales are final at AnA Store and refund will not be given unless the item received is not working or as described.

2. Buyers must only confirm the receipt of your order after you have verified the item received is as described in the product listing and in working condition. Confirming the receipt of your order indicate that you are satisfied with your purchase and finalizing the transaction. The buyer shall be deemed to have accepted the purchased Goods and/or Services if no claim, issues and/or complaints is raised or made by the relevant Buyer to AnA Store within seventy-two (72) hours upon delivery of the purchased Goods and/or Services. Refunds will not be given for orders which are finalized and completed.

3. For orders which has passed verifying stage, processing fee will not be refunded.

4. AnA Store accepts to share these risks with the Customer with the rates from 10 to 30% of the damages occur within the first 72 hours upon completion notice.